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Recognize Identity Theft Scams - Spotting a Phishing Email

From , former About.com Guide

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Look at the Email Address

Legitimate institutions that send out emails to their customers usually send them from an email address that’s associated with their web site. In this message, the email address ends with @online.com. That’s your first clue that this might be a phishing email, because the message claims to be from Capital One.
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